Live Trade Alerts
Browser & device help
Notifications are delivered by your browser and your device, not by CopyX Capital alone. If alerts are not arriving, one of the steps below is almost always the reason.
Alerts are delivered by your browser, so a few settings live outside CopyX Capital. Open the one that matches you.
Nothing arriving?
- Check the site permission — notifications must be allowed for CopyX Capital.
- Check your operating system allows notifications from that browser.
- On Android, check Battery saver or Data saver is not restricting that app in the background.
- On a computer, open that browser again if you had quit it — a quit browser delays alerts rather than losing them.
- Return to CopyX Capital, open Manage alerts, and confirm it still reads enabled.
- Restart the browser where that applies.
- Only if none of that helps: turn CopyX alerts off and on again.
Alerts aren't available in this browser or browsing mode. Try a normal browser window and check your browser and device notification settings.